Privacy Policy

1. Introduction

CrudCreativo ("we", "us", or "our") operates the TalentUs platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Human Resource Information System (HRIS) service.

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide, including:

Account Information: Name, email address, phone number, company name, job title
Employee Data: Personal details, employment history, salary information, performance records (as uploaded by your organization)
Payment Information: Billing address, credit card details (processed securely through third-party providers)
Communications: Support tickets, feedback, and correspondence with us

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

Usage Data: Pages visited, features used, time spent on the platform
Device Information: Browser type, operating system, IP address
Cookies: Session cookies, preference cookies, analytics cookies
Log Data: Access times, error logs, referring URLs

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send administrative notifications and updates
Respond to customer service requests
Analyze usage patterns to improve user experience
Detect, prevent, and address technical issues
Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: Third-party vendors who assist in providing our Service (hosting, analytics, payment processing)
Legal Requirements: When required by law or to respond to legal processes
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties.

5. Multi-Tenant Data Isolation

TalentUs operates on a multi-tenant architecture with strict data isolation:

Each organization's data is logically separated using tenant identifiers
Access controls ensure users can only access their organization's data
Every information request is automatically limited to the user's company
Administrative access is logged and audited

6. Data Security

We implement comprehensive security measures including:

Encryption: Data encrypted in transit (TLS/SSL) and at rest
Access Controls: Role-based access control (RBAC) with principle of least privilege
Authentication: Secure sign-in, log out of all devices and biometric unlock in the mobile app
Monitoring: Continuous security monitoring and audit logging
Infrastructure: Secure cloud hosting with regular security updates

7. Data Retention

We retain your data for as long as necessary to:

Provide our Service to you
Comply with legal obligations
Resolve disputes and enforce agreements

Upon account termination, we will delete your data within 90 days unless legally required to retain it. You may request data export before deletion.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request export of your data in a portable format
Objection: Object to certain processing activities
Restriction: Request restriction of data processing

To exercise these rights, contact us at privacy@crudcreativo.com.

9. Cookies and Tracking

We use cookies and similar technologies for:

Essential Cookies: Required for platform functionality
Preference Cookies: Remember your settings and preferences
Analytics Cookies: Help us understand usage patterns

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

Standard contractual clauses
Data processing agreements
Compliance with applicable transfer mechanisms

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

Posting the new policy on our website
Sending email notification to account administrators
Displaying a notice within the platform

Your continued use of the Service after changes indicates acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

Email: privacy@crudcreativo.com
Website: www.crudcreativo.com
Phone: +1 (809) 123-4567
Address: Santo Domingo, Dominican Republic

14. Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at dpo@crudcreativo.com.